A Seamless Process Designed For You
Our Stress-Free Process Means You Can Relax While We Turn Your Vision Into Reality
A Transparent Process That Keeps You Top of Mind
We understand that having strangers work in your space can be uncomfortable and a little awkward. That’s why we’ve come up with a process that not only keeps you in the loop but keeps you top of mind.
We want you to feel comfortable as we go through each step, which is why we are completely transparent with each part of our process.
At New Finish, you are our top priority. If you have any questions, please reach out to us! We want you to feel just as excited as we are about your refinishing project.
A New Look For Your Home In 10 Easy Steps
Something almost every single one of our clients loves about us is our transparency. One of the ways we do this is by outlining our process below. If you have any questions about it, please don't hesitate to reach out.
1. Fill Out Our Form
Please fill out our contact form with as many details you can about your refininshing project so that we can get a great idea of your overall project.
2. Phone Consultation
We’ll get in touch with you within 24 hours to talk more about your project and how we can help turn your dreams into a reality.
3. On-Site Consultation
We’ll have an on-site consultation that includes an inspection of your project site where we’ll discuss more about your project and start planning the details. To book dates on our calendar, a 50% deposit is required.
4. Sign The Contract
Once we’ve gone over the project entirely, including budget and timeline, we will walk through the contract together. When everything is good to go, and you’re good with all the details, we’ll sign the contract.
6. Protect Your Home And The Site
Before we start doing any work, we will make sure your home is safe and protected from any dust or debris that may occur during refinishing.
7. We Get To Work
Once everything is protected, we will start working our magic. Before you know it, you’ll be able to enjoy your newly refinished space.
8. Clean Your Space
Once we have finished the project, we make sure to clean up the job site. We leave it spotless and ready for you to use.
9. Post-Job Walkthrough
After everything is perfectly cleaned, together we will walk through the project to make sure that we haven’t missed anything. After we leave, you have 3 days to perform your own detailed inspection to ensure everything is exactly as it should be. If needed, we will come out and fix any issues.
10. 2-Year Craftmanship Warranty
We provide a two year warranty against peeling or delamination for countertops, tubs and tile, and a one year warranty for floors. We follow up every six months for the first year, whether in person or by phone dependent on project complexity.
What Our Customers Say
Client reviews are one of the best ways to know what a company is like. You can find out how well they do and what working with them is like. Here are a few reviews our clients have left us on Google.
I had my kitchen countertops refinished, and my bathtbub re-glazed.
It was an amazing difference. The tops are smooth and glossy, I love them.
They do excellent work and they look fantastic!
Brandon resurfaced all our kitchen and bath countertops, and did an absolutely outstanding job!
We are thrilled with the results. In addition, Brandon, Kevin and Jen were all very personable, informative and professional to deal with.
Extreme care was taken to protect our floors, walls and cabinets during the process.
In our opinion this is an excellent company that delivers top-rate results very efficiently. We highly recommend New Finish for the type of project we had done!
I was very pleased with the professional manner of the painter who glazed our bathtub, shower and countertops.
I am very pleased with the results. Everyone I interacted with from NewFinish was very professional and courteous.